Drives, RAM, PSUs, and fans
Failed and failing components diagnosed and replaced. If a drive is on its way out we get the data off it first, then replace it.
Hardware and software both. We diagnose the actual fault first, then quote it. No work starts until you approve the cost, and the $75 diagnostic is credited toward the repair if you go ahead.
Diagnosis before quote
$75 to find out what's really wrong, credited toward the repair.
A failing drive and a failing login are both your problem, so they're both ours. Most software work can be done remotely, often the same day.
Failed and failing components diagnosed and replaced. If a drive is on its way out we get the data off it first, then replace it.
The parts that physically wear out. Cracked panels, batteries that won't hold a charge, and keyboards that met a drink.
Cleaned properly, then hardened so the same thing doesn't walk back in next month. We also check what the infection had access to.
Windows and macOS that won't boot, won't update, or won't stay stable. Repair first; a clean reinstall only when repair is the wrong answer.
Logical failures and degraded drives are usually recoverable. Physically damaged drives may need a specialist lab, and we'll say so up front rather than making it worse.
Sometimes it's genuinely a dying drive, and sometimes it's nine years of startup entries. We tell you which one you have before you buy a new computer.
Tell us the device, the symptom, and roughly when it started. A photo of any error message helps.
We find the actual fault, on site or remotely. The diagnostic is $75.
You get the labor, the parts, and the options in writing. The $75 is credited if you go ahead.
We fix it, show you it's working, and leave notes on what was done.
A repair often turns up a network problem, and a new installation usually starts as a consultation. Same point of contact either way.
Plain-language guidance on what to buy, what to keep, and what's quietly putting you at risk.
More on IT consultingNew equipment set up properly the first time, cabled cleanly and documented.
More on installationRates, service area, the FAQ, and the contact form all live on the main page.
Back to the homepageOn-site visits across Westchester, Putnam, and Rockland counties. Remote support works anywhere, and plenty of problems never need a house call at all. There is no travel charge anywhere in Westchester; on-site visits outside it add a flat $50.
Tell us the device, the symptom, and when it started. We'll take it from there.
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