Computer Repair &
IT Support in Westchester County, NY
IT consulting, technology installation, and computer repair
for homes and small businesses. You get a straight answer,
a clear price, and equipment that actually works when we leave.
The approach is the same every time: find out what's actually
wrong, explain it in plain English, quote it, then fix it.
We don't hide behind jargon.
Certified and current
CompTIA A+ certified, and still working in cybersecurity.
Every job gets a security check at no extra charge.
You talk to a technician
No call center and no ticket queue. You deal directly with
whoever is doing the work on your equipment.
Quoted before we start
You approve the cost after diagnosis. No surprise invoices
and no billing for work you didn't ask for.
End to end
We help you choose the equipment, install it, and keep it
running afterward.
How it works
Four steps, no mystery.
01
Contact
Send a message describing what's happening, with as much detail
as you have. We'll take it from there.
02
Diagnose
We find the actual cause, on site or remotely, and tell you
what we found.
03
Quote
You get the cost and the options in writing before any
work begins.
04
Resolve
We fix it, show you it's working, and leave notes on what
was done.
What it costs
Rates, up front.
You get the full cost in writing after diagnosis, before any work
starts. These are the numbers everything is built from.
Diagnostic
$75
We find out what is actually wrong. Credited toward the repair
if you go ahead with the work.
Labor
$95/ hour
One hour minimum, then billed by the hour. Same rate on-site or
remote, for homes and businesses alike.
Travel
$50flat
Only for on-site visits outside Westchester County. No travel
charge anywhere in Westchester.
Parts and equipment are quoted separately with the job. Data
recovery is quoted per case, since the work depends entirely on how
the drive failed.
Where we work
Westchester, Putnam, and Rockland.
On-site visits across Westchester, Putnam, and Rockland.
Remote support works anywhere, and plenty of software problems
never need a house call.
Westchester CountyPutnam CountyRockland County
Two ways to get help
Pick whichever fits the problem. If you're not sure, ask and
we'll tell you which one is faster.
On-site
Hardware failures, installations, cabling, networking,
and anything that needs hands on the equipment.
Remote
Software issues, malware cleanup, configuration, account
problems, and quick questions, often same day.
FMC Technologies
Westchester County, NY
About
Who you're
actually hiring.
FMC Technologies is a New York registered technology practice
serving homes and small businesses across Westchester County.
The work spans consulting, installation, and repair, because
most real problems don't stay neatly inside one category.
The background is IT instruction and cybersecurity, which
shapes how the work gets done: explain the problem clearly,
fix the cause rather than the symptom, and leave the setup
more secure than we found it.
Diagnosis is $75, credited toward the repair if you go ahead
with the work. Labor is $95 an hour with a one hour minimum,
and on-site visits outside Westchester add a $50 travel fee.
You'll always have the full cost in writing before anything
starts.
It depends on the current workload, so ask and we'll tell you
honestly. Remote support can often start the same day; on-site
visits are usually scheduled within a few days.
Both. Small businesses, nonprofits, and home users all get the
same process. Business work tends to lean toward networking,
servers, and security; home work leans toward repair and setup.
Usually yes. Logical failures and degraded drives are often
recoverable. Physically damaged drives may need a specialist
lab, and we'll say so up front rather than making things
worse.
We can source parts and equipment, or install hardware you've
already bought. If you're still deciding, we'll give you a
short list of what actually fits your needs and budget.
Something not working?
Tell us what's going on and we'll take it from there.